eReferral

The eReferral Program for smoking cessation helps providers overcome the manual and cumbersome process of Fax referrals and takes advantage of electronic health record (EHR) technology providing improved accuracy of patient data. The program creates ease of both referring patients and receiving feedback information on a patient’s progress through their cessation effort while integrating tobacco cessation into routine clinical care. The program also enables health systems to measure the implementation of changes and the impact of these changes on outcomes in affected patient populations.

eReferrals send secure, two-way communication between a healthcare provider and the quitline through the patient’s EHR. Providers receive progress updates using the same system, allowing the provider to stay abreast of their patient’s progress towards quitting tobacco. All messages sent through eReferral are HIPAA-compliant to protect patient privacy.
What’s the value of implementing an eReferral system? According to Denver Health, Colorado, “In addition to faster referrals, using the EHR improves data quality and increases the likelihood of a successful referral to the service provider. The public health benefits of transforming paper-based referral systems to an eReferral include developing a sustainable, cost-effective system that has possibilities of reaching higher numbers of patients and ultimately, improve patient outcomes.”

If you are interested in implementing an eReferral, please submit our Contact Us form to learn more.